Eight Solutions to the Prime Video "This Video is Currently Unavailable" Problem

When you finally decide to view a movie on Amazon, isn't it frustrating when the video isn't available? This Prime Video issue may be caused by a variety of factors, such as technical difficulties or the inability to broadcast a certain episode. There are several approaches you might use to fix the issue since it may emerge for various reasons. I'll go over a few easy solutions to this issue in this post. Let's examine how to resolve the "this video is currently unavailable" problem on Prime Video now.

Imagine if after a few episodes of a series you're binge-watching, you get the message "This video is currently unavailable on Amazon." There might be a technical problem or you could have switched regions while viewing the television program. Depending on what caused it, there are many approaches to solving this issue.

How to Fix the Currently Unavailable Amazon Video Issue

Don't worry if the video you're attempting to see is accessible. These eight functional approaches will enable you to watch the movie or television program.

1. Verify Whether Amazon's Servers Are Down

To find out if Amazon servers are unavailable where you are, use this page. The website displays statistics about outages over the last 24 hours visually for a number of streaming services, including HBO Max, Hulu, Netflix, Disney+, and more. It will also provide the quantity of reports about service server outages.

Additionally, you can observe the places where the issue persists. The precise difficulties with the service, such as streaming issues, buffering, crashes, sign-in issues, and video quality, are shown in a few pie charts. To confirm server disruptions, we should check for Amazon streaming issues.

2. Restart the System or Device

It should come as no surprise that this outdated approach still solves a variety of technological problems. Device restarts are similar to power naps. It gives your smartphone a new lease of life and a refresh. Consequently, restarting the Amazon Prime Video app or your device should fix any bugs or minor technical issues.

Power off your device and router and unplug it from the power outlet.
Now, wait one or two minutes and plug it back.
Switch on the device and open only the Amazon Prime Video app.

It should successfully reload your program, allowing you to broadcast without any problems. Continue reading if the issue still exists.

3. Turn on and off your VPN connection.

Yes, you will be blocked from seeing any videos on Amazon if you utilize a free or shaky VPN connection. This also holds true whether you are using a proxy or DNS setup. Furthermore, not every title on Amazon Prime Video is accessible in every nation. It's possible that you're connected to a different area where your preferred TV series or film isn't accessible. To fix this problem, you may just disconnect your VPN.

Open your VPN app.
Disconnect the VPN.
Then, clear the browser data or clear app data if you are using the Prime Video app.
It will reset the cookies, and Amazon will now locate you to your current location.

Now you should have no trouble streaming. In addition, you may use a VPN to access videos that are blocked in your nation or area and make them accessible to you. Kindly see our comprehensive information on .Modify your Prime Video country to access titles that aren't available in your area.

4. View The Watchlist and Add a Show

The Amazon Prime Video video unavailability problem is often caused by little program bugs. Adding the desired show on the watchlist is an odd but effective approach to get around this issue.

Open the Amazon Prime Video website or app.
Then search for the show you want to watch and click on the “plus icon” or “Add to watchlist” button to continue.

Now, go to your watchlist by hovering over your profile icon. Start streaming the content from here.

If the app's bug is the cause of the video's unavailability, it should fix the issue. If a certain video resolution or format is the issue, you may also adjust the video streaming quality.

5. Turn off the hardware acceleration

The Prime Video app for smartphones has the hardware acceleration option. If your device is capable of playing 4K UHD and HD movies, this feature is required. On the other hand, if your device isn't compatible with this function, turning it on might result in the dreaded "this video is unavailable" message on Amazon. Consequently, take the necessary actions to turn off hardware acceleration in your mobile app.

Open the Amazon Prime Video app on your phone.
Then, tap on your profile icon at the top right.
Now, click on the settings (gear) icon in the top-right corner.
Here, select the “Stream and download” option.
Toggle off the switch for Hardware Acceleration to the left.
Lastly, confirm your choice on the pop-up by clicking Continue.

Check to see whether the issue has been resolved after disabling hardware acceleration for Prime Video on your smartphone. Note that turning off this function may create issues with the behavior of HD and 4K UHD videos.

6. Get the Most Recent Version of Your Browser Here

Sometimes an older browser might be the reason for the "this video is unavailable on Amazon" issue. Make sure you upgrade your preferred web browser to the most recent version if you're using an out-of-date version. To find out whether your browser version is the source of the problem, you may alternatively try streaming Prime Video on a different browser.

This is how you may upgrade your web browser. Although we're using Google Chrome to demonstrate these methods, they work with almost all browsers.

Open the web browser and click on the three dots at the top-right corner.
Now, open Settings from the drop-down menu.

Scroll down and open the “About page.”
Here, you can check your browser version and update it if a later version is available.

Your browser will restart when it has been updated, and you should be able to watch the movie or TV program of your choosing without any problems. Another option is to upgrade the app to the most recent version and see if it fixes the "this video is unavailable" problem.

7. Clear Surfing Information

Browser cookies can be the cause of the problem if Prime Video works on a different browser but not on your main one and your browser has already been updated to the newest version. Thankfully, clearing cookies is an easy process.

Observation: You'll be logged out of almost every website when you delete your browser cookies. Ensure that you have all of your passwords memorized, or even better, use a reliable password manager..

Open the browser of your choice. (Edge, Firefox, Chrome, etc.)
Press Ctrl + Shift + Del to open browser data settings (Works on all popular browsers). On a Mac, use “Command + Shift + Delete”.
Select the boxes next to Browsing History, cookies and other site data, and cached images and files. Choose the time range “All time” and click on Clear data.
Now re-login to the Prime Video website using your credentials.

It will reset the website settings and delete all browsing data from your browser. This solution would fix the "video currently unavailable" issue if it was caused by incorrect cookies, allowing you to watch the material without any issues. You may also try wiping the app's cache and data if you're using the Prime Video app on your Android phone.

8. Turn Off the Firewall and Antivirus

Sometimes, antivirus software may block any communication originating from an Amazon server when a large number of users exploit it over a VPN. People from highly crowded regions of nations like the USA often experience it. In the US, Amazon Prime Video has the largest selection of content. As such, when someone wants to watch something that isn't accessible in their area, they usually utilize a US server. It might trigger a false signal in antivirus software, leading it to block certain Amazon servers. You may rapidly solve this issue by turning off your computer's firewall for a short while.

Observation: Your device's security will be compromised if you disable an antivirus or firewall program. Proceed at your own peril as a result.

Open your Antivirus program. I am using McAfee.
Go to the Protection settings and open Real-time scan and Firewall.

Turn off both the settings one by one.

Note: Each antivirus package may have a different procedure for disabling the firewall and antivirus software.A lot of antivirus products allow you to temporarily disable protection. The duration for which you want to deactivate the security may be chosen by you. When finished, check to see whether the video is playing by closing the program and opening Prime Video.

Reasons for the Present Unavailability of Amazon Video

Continue reading to find out why you are seeing the obtrusive "this video is unavailable on Amazon" message. We'll go over some of the main explanations for why a video may not be accessible to you right now on Prime Video.

Failure of Server

Server failures may cause any website to sometimes go down. These websites occasionally go down, whether it's due to planned maintenance, configuration mistakes, DNS problems, or even something more malicious like a DDoS assault. Thankfully, these disruptions often occur briefly, and providers promptly notify customers of any issues with their services.

Problem with Domain Extension (TLD)

Your domain name ends with a TLD (Top Level Domain), often known as a domain extension. www.primevideo.com, for example& www.primevideo.ca . If you are streaming from Canada, both domain names are functional. But your computer handles things in a different way.Try manually opening the ".com" domain if Prime Video isn't rerouting you to its home page. This mistake is exclusive to a select few nations.

Display Removed

The rights to stream television programs differ by nation. Therefore, when the streaming contract expires, it's likely that a program may be removed in a couple of days. You get a "video unavailable" message in such circumstances.For seamless streaming, cookies must be stored in your browser by Amazon Prime and other streaming services. Verifying that you have granted the required rights is valuable.

Through a VPN or proxy

You will only be able to access worldwide titles on Prime Video if Amazon identifies any proxy settings or if you are using a VPN. Sometimes, you won't even be able to access the website. It would thus be preferable to utilize a quick, secure VPN or none at all.

Firewall/Antivirus

A firewall or antivirus software will block communication coming from any server.It discovers suspicious. It may occur if users misuse a specific server to get unauthorized access to Amazon Prime.

Acceleration of Hardware

An operating system fault or an app bug may prevent your Amazon Prime Video app from displaying videos if it employs hardware acceleration to transmit content more quickly. As a result, you see the Amazon Prime video unavailable error.

HDMI Cable

It is essential to use an appropriate HDMI cable when connecting a streaming device such as Firestick to a TV. If not, the TV will prevent you from playing any videos, particularly if you want to stream 4K UHD media.That's how to fix the Amazon Prime Video "this video is currently unavailable" problem. We go over every solution you can take to quickly resolve any issues you may be having with Prime Video and even examine all of the underlying causes. Hopefully, you were able to fix your device's video unavailable problem. So, how often do you run across this issue? Are there any more techniques that this guide should cover? Tell us in the comments below.